Oh. MAN - Oh man!!!! Need a double shaking head and tapping foot icon.
The reason my order hasn't shipped is that it is over $300 and they need verification that I am me and that I really want the merchandise. And to do that they send a letter via SNAIL MAIL!!! To my SD address!!!! They can't pick up the phone or contact me via email (which I have received about 2 ads per day) - no they send a LETTER!!
To finally get this information - I had to go thru 3 - 1st tier people, be transferred and dropped call and have to listen to really bad music and static. These are "Peggy" people for sure.
There is nothing they can do - so I request a 3rd tier supervisor - that will take a call back in 24-48 hours!! By now I am steamed.
But they have me over a barrel. I want what I ordered. So I am waiting for a call back.
Stay tuned . . .
Have a nice day