I'm right there with you, MT. This morning I have sent 5 emails to our primary bank. Their new system is needing some major adjustment. I talked to them on the phone yesterday and they said they are working on it. ***taking a deep breathe*** YOU SHOULDN'T PUT A SYSTEM ONLINE AND THEN TRY TO FIX IT!!! That is what you do BEFORE you put it live. gRRRRRRRR!! One of our accounts has eleven deposits made over the past 5 days and they are all held in "pending". These deposits are a mixture of "real" money physically deposited into their hands and digital money deposited from credit card transactions. WHEN are they going to release those funds to us? No answer....blame it on the computer rather than on the idiot who can't program.
Another account has $2530.16 different between available balance and current balance. NOTHING posted on bank website to show why the difference, I did figure it out (2 bills paid) but the bank isn't showing those bills as being paid....just the money disappearing from available balance.
this is not a problem. This is just an opportunity to find a solution. repeating. repeating. repeating to myself.