errors that start with a 5 and how to clear your browser cookie/cached data

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Michael
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Posts: 5
Joined: Wed Sep 16, 2026 5:28 pm

errors that start with a 5 and how to clear your browser cookie/cached data

Post by Michael »

Any error that starts with a 5 i.e. 500, 502, 503 and so forth is a problem on the web server side and is out of reach of forum admins' powers to correct and requires the web server owner to troubleshoot and fix, however please note any error message date/time and screenshot if possible. Note: Depending on what causes a 500 error it can be corrected however as a general rule any status/error code that starts with a 5 requires the web server owner to get involved:


If you have trouble logging into the forum (you get a message that the form is not valid or something similar) the cookie (information stored on your computer/phone to keep you logged in) was found to be wrong and was corrected. I have googled and will post here for the most common browsers how to clear it if there is browser not listed and you can't find it, please reach out to us.
  • Universal Keyboard ShortcutWindows: Press Ctrl + Shift + Delete
    Mac: Press Cmd + Shift + Delete

    This instantly opens the "Clear Browsing Data" menu in Chrome, Edge, and Firefox.

    Google Chrome

    Click the three dots in the top-right corner.
    Select Settings, then click Privacy and security.
    Click Delete browsing data (or choose Delete browsing data directly from the main three-dot menu).
    Choose a Time range (select All time to wipe everything).
    Check Cookies and other site data and Cached images and files.
    Click Delete data.

    Microsoft Edge

    Click the three dots in the top-right corner and select Settings.
    Click Privacy, search, and services on the left menu.
    Under Clear browsing data, click Choose what to clear.
    Select Cookies and other site data and Cached images and files.
    Pick your Time range and click Clear now.
    (Alternatively, type edge://settings/clearBrowserData directly into your address bar).

    Mozilla Firefox

    Click the three horizontal lines (menu) in the top-right corner and select Settings.
    Click Privacy & Security on the left panel.
    Scroll down to the Cookies and Site Data or Browsing Data section and click Clear Data or Clear browsing data.
    Check the boxes for Cookies and Site Data and Cached Web Content.
    Click Clear (or Clear Now).
    (Or type about:preferences#privacy directly into the address bar)

    Apple Safari (Mac)

    Click Safari in the top menu bar, then select Settings (or Preferences).
    Go to the Privacy tab.
    Click Manage Website Data.
    Click Remove All to clear cookies and cache for all sites, or search for and remove individual sites.
    Click Remove Now to confirm.
  • The fastest universal method to clear data for just the website you are currently looking at is using the address bar icon.

    Here is how to clear just one site using either the quick address bar method or the deep-dive browser settings.

    Google Chrome
    Method 1:


    The Quick Address Bar Way (Best if the site is open)Go to the website you want to clear.
    Click the site control icon (the sliders/tune icon or padlock 🔒) directly to the left of the URL in the address bar.
    Click Cookies and site data (or Site settings).
    Select Manage on-device site data and click the trash can icon next to the site name.

    Method 2:

    From Chrome SettingsClick the three dots > Settings.
    Click Privacy and security > Third-party cookies.
    Select See all site data and permissions.
    Search for the website's name in the top right, and click the Delete (trash can) icon next to it.
    (Shortcut: Paste chrome://settings/content/all into your address bar).

    Microsoft Edge
    Method 1:


    The Quick Address Bar WayGo to the website you want to clear.
    Click the padlock icon (🔒) or site icon to the left of the URL.
    Click Cookies and site data.
    Click the site name and click Remove.

    Method 2:


    From Edge SettingsClick the three dots > Settings.
    Click Cookies and site permissions on the left menu.
    Click Manage and delete cookies and site data > See all cookies and site data.Search for the website, click the dropdown arrow, and click the trash can icon.
    (Shortcut: Paste edge://settings/siteData into your address bar).

    Mozilla Firefox
    Method 1:


    The Quick Address Bar WayGo to the website you want to clear.
    Click the shield icon or padlock icon (🔒) to the left of the URL bar.
    Click Clear Cookies and Site Data.
    In the pop-up window, click Remove.

    Method 2:

    From Firefox Settings Click the three horizontal lines > Settings.
    Choose Privacy & Security on the left.
    Scroll down to Cookies and Site Data and click Manage Data....
    Type the name of the website in the search field, click the site, and click Remove Selected.
    Click Save Changes.

    Apple Safari (Mac)


    Safari does not have an address-bar shortcut for single sites, so you must use the settings menu.
    Click Safari in the top menu bar, then choose Settings (or Preferences).
    Go to the Privacy tab.
    Click Manage Website Data...Search for the specific website in the search box.
    Highlight the website from the list and click Remove.
    Click Done when finished.]
Any questions or concerns please don't hesitate to ask and we will work within our powers to fix it.
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Twins' Mom
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Posts: 19743
Joined: Wed Jul 09, 2008 5:41 pm
Location: Southeast

Re: errors that start with a 5 and how to clear your browser cookie/cached data

Post by Twins' Mom »

Thank you so very much!
Be at war with your vices, at peace with your neighbors, and let every new year find you a better [wo]man. Ben Franklin
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